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The Sarah Buxton blog


What are the reasons you can use to reject a flexible working request?

There are 8 reasons for rejecting a flexible working request. These are:-

  • The burden of additional costs; and/or

  • An inability to reorganise work among existing staff; and/or

  • An inability to recruit additional staff; and/or

  • A detrimental impact on quality of work; and/or

  • Detrimental effect on ability to meet customer/patient demand; and/or

  • Insufficient work during the proposed times; and/or

  • Planned structural changes to the business.

It is however advisable to be cautious in exercising the right to decline a flexible working request, as this could lead to potential indirect discrimination issues, for example where the employee is responsible for childcare. You should seek independent advice should you receive a flexible working request you cannot facilitate.

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